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Airport guide

Flight delay compensation at Paris Charles de Gaulle

Charles de Gaulle is Air France's main hub and Europe's second-busiest airport. Its multi-terminal layout means terminal-to-terminal transfers are tight, and a delayed first leg can easily miss a connection.

Quick answer

Charles de Gaulle is Air France's main hub and Europe's second-busiest airport. Its multi-terminal layout means terminal-to-terminal transfers are tight, and a delayed first leg can easily miss a connection.

Airport
Paris, France (CDG)
Primary rule
EU261
Potential compensation
€250–€600 per passenger
Escalation body
DGAC

Airport facts

Airport
CDG
City
Paris
Country
France
In EU/EEA
Yes

How the rules apply here

Flights departing Charles de Gaulle are covered by EU261 regardless of which airline you fly — every airline is liable when departing an EU or EEA airport.

Flights arriving at Charles de Gaulle from outside the EU are covered only if operated by an EU-licensed airline.

How much you can claim

Compensation is fixed by distance, not by ticket price. Example routes from Charles de Gaulle:

Example destinationDistanceCompensation
London (LHR)347 km€250
Tenerife (TFS)2,846 km€400
Hurghada (HRG)3,611 km€600

Airlines at this airport

Claim guides for the main carriers operating here:

Common questions

My Air France connection through CDG was missed. What am I owed?
If both legs were on one booking, the delay is measured at your final destination. A missed connection that results in 3+ hours late arrival qualifies for compensation.
French ATC strikes caused my CDG delay. Can I claim?
Air traffic control strikes are generally treated as extraordinary. But if only the airline's own staff struck, compensation is still due — ask which it was.
Where do I escalate?
The French civil aviation authority (DGAC) handles EU261 enforcement for French departures.

Primary sources

Official guidance and legislation used to review this page.