Airports
Compensation by airport
Your rights when a flight is delayed, cancelled or overbooked at Europe's major airports — and where to escalate if the airline refuses.
Quick answer
Your rights when a flight is delayed, cancelled or overbooked at Europe's major airports — and where to escalate if the airline refuses.
- Main rule
- EU261 (EC 261/2004)
- Potential compensation
- €250–€600 per passenger
- Delay threshold
- Usually 3+ hours at final destination
- Coverage
- EU/EEA departures and qualifying arrivals
Compensation by airport
- Flight delay compensation at Amsterdam Schiphol
- Flight delay compensation at London Heathrow
- Flight delay compensation at Paris Charles de Gaulle
- Flight delay compensation at Frankfurt Airport
- Flight delay compensation at Barcelona El Prat
- Flight delay compensation at Madrid Barajas
- Flight delay compensation at Rome Fiumicino
- Flight delay compensation at Dublin Airport
Primary sources
Official guidance and legislation used to review this page.
- Regulation (EC) No 261/2004 — EUR-Lex
- Air passenger rights in the EU — European Commission